Privacy Policy

Privacy Policy

Introduction

Welcome to https://salted-tortilla-chips-mission.chicagotortillachips.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information from our website visitors, application users, and product consumers. By using our services, you consent to the terms outlined here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://salted-tortilla-chips-mission.chicagotortillachips.com.
  2. All applications, software, and digital services offered by Salted Tortilla Chips Mission.
  3. Interactions between our users, employees, and third-party service providers within the scope of these services.

Please note that this policy does not extend to external websites or platforms linked from our site, as they operate under their own privacy policies. We encourage you to review these policies before engaging with any third-party services.

Processing Activities

This Privacy Policy guides how we interact and process your data in the following scenarios:

  1. Authorized User Activities: If you sign up and use our applications, create an account, or access our services as an authorized user, we collect and process your personal information to manage your account and deliver personalized experiences.
  2. Website Visits: When you visit our websites, we may collect data about your browsing behavior, preferences, and device information to improve our website performance and content personalization.
  3. Communication with Us: We communicate with users through various channels, including newsletters, emails, telephone calls, and text messages (SMS). By choosing to receive such communications, you agree to the collection of contact details for the purpose of customer engagement and support.

Personal Data Collection

We collect multiple types of personal data, which can be categorized as follows:

  1. Account Information: This includes user names, email addresses, passwords (hashed and salted), and profile preferences.
  2. Payment Information: Credit card numbers, payment history, and billing addresses are securely processed for transaction-related activities.
  3. Financial Information: We may collect banking details or other financial records to facilitate direct payments, subscriptions, or purchases.
  4. Purchase Information: Details about your orders, including products purchased, quantities, and order dates, are recorded to manage our inventory and improve customer experience.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or advertising IDs may be used for analytics and personalization.
  6. Location Data: With your consent, we can access your location data to provide tailored local services or content.
  7. Feedback and Reviews: We encourage user feedback and product reviews, which help us enhance our offerings.
  8. Social Media Information: When you interact with our social media channels, we may collect publicly accessible information to better understand customer preferences.
  9. Product Information: Data related to the products you view, search for, or purchase, including product specifications and user ratings.

We gather this data through direct user input forms, surveys, purchase transactions, device settings, analytics tools, and third-party data providers.

Cookies and Tracking Technologies

Salted Tortilla Chips Mission uses cookies and similar tracking technologies to enhance your experience and gather analytics:

  1. Strictly Necessary Cookies: These ensure basic functionality, such as enabling secure log-ins and navigating through pages.
  2. Preference Cookies: Customizing user preferences and settings to remember choices.
  3. Analytics Cookies: Tracking website usage statistics, user behavior patterns, and gathering insights for site improvements.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We adhere to data retention policies that are in compliance with applicable laws and regulations. Here’s an overview:

  1. Account and User Information: Retained for the duration of your active account or as necessary for legal purposes (up to 7 years).
  2. Transaction Records: Preserved for financial record-keeping and tax requirements (up to 10 years).
  3. Analytics Data: Aggregated and anonymized data is stored for analytics purposes, but individual user details are deleted regularly.
  4. Marketing and Communication Preferences: Retained until you withdraw consent or choose to unsubscribe.

Upon request, we can assist with data deletion or deactivation of your account.

Security Measures

We take robust security measures to protect your personal data:

  1. Encryption: Data is encrypted during transmission and at rest using industry-standard protocols.
  2. Access Control: Only authorized personnel have access to sensitive information, and they are bound by confidentiality agreements.
  3. Regular Audits: We conduct periodic security audits to identify vulnerabilities and ensure compliance with data protection standards.
  4. Data Backup: Regular backups of critical data ensure recovery in case of unforeseen events.

Children’s Privacy

Salted Tortilla Chips Mission does not knowingly collect or solicit personal information from children under the age of 18. Our services are aimed at adults, and we encourage parents to supervise their children’s online activities.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal information we hold about you.
  2. Rectification: Ask for corrections or updates if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data, except where retention is required by law.
  4. Restriction: Limit our processing of your data under certain circumstances.
  5. Portability: Receive a copy of your data in a structured format for use with other services.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Assert that we do not discriminate against individuals who exercise their data rights.
  8. Complaints/ Appeals: File complaints or appeals regarding our handling of your data with relevant supervisory authorities.

To exercise these rights, please contact our privacy team at the details provided below. We will respond to your requests in a timely manner as per applicable laws.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any inquiries, data-related requests, or to exercise your privacy rights, please contact us:

  • Email: [email protected]
  • Address: Salted Tortilla Chips Mission, Privacy Team, [Street Address], [City, State, ZIP Code]